15-Day Return & Exchange Policy

At [Your Brand Name], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 15-day return and exchange policy from the date of delivery.

Eligibility

  • Items must be unused, unwashed, and in their original packaging with all tags attached.

  • Proof of purchase (order number or receipt) is required.

  • Returns or exchanges are not accepted for items marked as Final Sale, Customized, or Made-to-Order.

Return Process

  1. Contact our support team at [support email or contact link] within 15 days of receiving your order.

  2. Our team will review your request and provide return instructions.

  3. Once your item is received and inspected, we will notify you about your refund or exchange status.

Refunds

  • Approved refunds will be issued to your original payment method within 5–7 business days.

  • Shipping and handling charges are non-refundable.

Exchanges

  • Exchanges are accepted for size, color, or defective items (subject to availability).

  • If the requested item is unavailable, a full refund or store credit will be provided.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery for a quick resolution.